How we handle your information and protect your privacy
Last Updated:
January 15, 2024
Hey there, thanks for stopping by our privacy page. Look, we get it - nobody really enjoys reading these things, but we figured you deserve to know exactly what happens with your info when you reach out to us or browse around our site.
At Kyron Valquintor Architecture, we're pretty serious about keeping your personal information safe. We've been designing sustainable spaces for years now, and that same care we put into our projects? Yeah, that extends to how we handle your data too.
This policy covers our website and any communications you might have with us - whether that's through email, phone calls, or filling out forms on our site. If something here doesn't make sense or you've got questions, just give us a shout.
Alright, so here's what we typically gather when you interact with us:
When you reach out for a consultation or project inquiry, we'll collect stuff like:
To actually help you with architectural services, we need to know:
Like most websites these days, we automatically collect some technical info:
We're not gonna beat around the bush here - we use your info to actually do our job and serve you better. Here's the breakdown:
Responding to your inquiries, scheduling meetings, sending project updates, and generally keeping you in the loop about your architectural project.
Actually designing your spaces, managing projects, coordinating with contractors, and delivering all those services we promised.
Contracts, invoicing, maintaining records as required by Canadian regulations, and covering our bases legally.
Understanding how people use our site, what services they're interested in, and figuring out how to make things better.
Note: We'll only send you marketing emails if you've specifically opted in. If you change your mind, there's always an unsubscribe link at the bottom.
Look, we're not in the business of selling your info to random third parties. That's just not our style. But there are some situations where we need to share data to get the job done:
We don't sell, rent, or trade your personal information to third parties for their marketing purposes. Period.
We take security seriously - probably because we've seen too many sketchy data breaches in the news. Here's what we're doing to keep your info safe:
SSL encryption for data transmission and secure storage protocols
Limited access to personal data - only team members who need it get it
Canadian-based servers with regular security updates and backups
Real Talk:
No system is 100% bulletproof, and we're not gonna pretend otherwise. But we're constantly updating our security measures and staying on top of best practices. If there's ever a breach affecting your data, we'll let you know ASAP and tell you exactly what happened.
Under Canadian privacy laws (including PIPEDA), you've got some solid rights when it comes to your personal information. Here's what you can do:
Request a copy of all the personal information we have on file about you. We'll get it to you within 30 days.
If something's wrong or outdated, let us know and we'll fix it. We want to keep things accurate too.
Request deletion of your personal info. We'll comply unless we've got a legal reason to keep it (like for tax records or ongoing projects).
Change your mind about how we use your data? You can withdraw consent anytime, though it might affect our ability to provide certain services.
Just shoot us an email at info@kyronvalquintor.info or call us at (604) 555-0147. We'll verify your identity (gotta make sure we're talking to the right person) and then handle your request.
We aim to respond within 30 days, but if it's a complex request, we might need a bit more time. We'll keep you updated either way.
We don't hang onto your information forever - that'd be weird and unnecessary. Here's generally how long we keep different types of data:
We're based in Vancouver, and we try to keep everything within Canada. However, some of our service providers might be located outside Canada - particularly in the United States.
When we do transfer data internationally, we make sure there are proper safeguards in place. We only work with providers who meet stringent privacy standards and have appropriate agreements in place.
If you're concerned about where your data lives, just ask us. We're happy to explain which services involve international transfers.